Log In Help / Resetting your password

Here are a few simple steps to take in order to reset your password and Log in to our system:

Enter your email address where you would normally login.

Click ‘Forgotten Password’.

This will trigger an email to be sent to your email address.

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View the email in your inbox. Copy the reset key we have included. Follow the link.

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Follow the criteria for any new password to be set, seen below, and click ‘Reset’.

At least 8 characters long.

Contains a mixture of numbers, upper and lowercase letters.

No special characters included.

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‘Click here to login' and enter your email address followed by the newly set password to log in.

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Please take a look at the below video walkthrough if you need further assistance.