Frequently Asked Questions & Answers
Q. There are already sales figures when I open the rota, where are these from?
A. Your organisation is able to upload a sales budget, this is entered as a weekly sales figure and the system will split it across the week based on site's usual sales weekly split.
Q. How do I update the sales figures?
A. You can change these figures by clicking on the 'show Forecast/ Actual' then updating them and hitting the 'Allocate Daily Sales Forecast' to save the changes. See more within this guide
Q. The figures don't seem to save when I update them?
A. Ensure you click on the 'Allocate Daily Sales Forecast' to save the changes.
Q. How do I record the actual sales?
A. If you do not have a till link where these will automatically pull through, you can update actual sales by navigating to the 'summary report' found within the '£' icon. You will see a section of this report called 'actual sales' you can then enter them here. Visit this guide
Q. Are the figures Net or Gross?
A. Usually these figures would be Net however speak to your manager to find out how your organisation has chosen to use S4labour.
Q. Why do I need to enter a sales forecast?
A. If you haven't got a sales budget loaded by your head office you will not be able to access the rota unless you have entered your weekly sales forecast. Your sales predictions (forecast) is the foundation of your rota, based on how much you think your business will take each day will then create a deployment need for each department. Additionally, your labour allowances are usually driven from a % of your sales.
Q. Why do I need to split the sales forecast into Food & Drink revenues?
A. Splitting your sales into the different revenue streams is important for deployment for each department. For example, if you plan all of your sales within the Drink revenue stream your s4labour will show a zero requirement for the BOH department. Accurately forecasting your sales by revenue stream will show you true deployment for that area.
Q. What is the other line?
A. This would be usually used for accommodation sales, this could also be used for retail items or room hire charges. Speak to your manager to find out what revenues are captured within this 'revenue stream'
Q. What tools can help me with my forecasting?
A. S4labour gives you a variety of tools to help you with your forecasting take a look at this video to see them in action.
Q. What is the 'events' button?
A. The events button gives you the ability to plan big sales events or events that would take you above and beyond your usual pattern of trade. You should first plan your base sales and then overlay your events, by recording these sales as events it means you can bookend the sales and this is evident in the uplift of your standard line. Additionally for next year, you will be able to hover of the day and see the sales for last year, the name of the event will pop up.
Q. How far in advance can I forecast my sales?
A. As far in advance as you like, there is no limit. However worth a note that if your organisation uploads a budget file this will overwrite anything you have planned in the future.
Q. Does my sales forecast effect how much I have to spend on labour?
A. Simple answer is yes. Your labour budget is driven by the sales you plan/ take. If you have a labour target of 30% if you plan £10,000 this will result in £3,000 cash to spend on labour, if you plan £20,000 this will result in £6,000 cash to spend on labour. Same if you plan to take £20,000 then end up only taking £10,000 you will be massively overspent on labour for the week so really important you are accurately forecasting your sales and reacting to changes as they happen throughout the week.