How do I TAP in and out on S4 Connect (mobile T&A)?

*Please note that mobile TAPs/S4 TAPs is moving to S4 Connect*

To help reduce the number of S4labour apps you have on your phone, increase security and streamline the process of clocking in and out of shifts, all of the functionality from the S4 TAPS app is moving into the S4 Connect app.

How do I clock in/out on my mobile?

When you log in to S4 Connect the "Tap In/Out" button is located on the bottom of the "Home" tab. To clock/tap in please press the "Tap In/Out" to open up the T&A pop up and then press the Tap in/out button within the pop up to successfully clock in/out. This will then be presented to your manager to sign off and confirm.

If your site has a weak Wi-Fi or Mobile Network signal, your business may benefit from using our Tablet TAPS (Big TAPs) App instead. Find out more about this option by contacting your Account Manager.

To successfully clock in and out, please ensure that the following is actioned -

N.B. If the below is not actioned you will not be able to clock in/out (TAP in/out) as an employee:

1. Stable Internet location (wifi or data), you will require signal for you to be able to login successfully.
2. Phone location services are activated.
3. S4 TAPs has access to the location services. To check this please go to Settings --> App Settings and select S4 TAPs and then ensure that access to location is given at all times.
4. Power Save/Batter Saver mode is turned off. This prevents the phone from getting an up-to-date location when trying to log in.

If you are trying to TAP in/out and are on site however the system does not recognise as you being on site:

1. Open Google Maps: Launch the Google Maps application on your device.

2. Check Your Location: Verify the location shown on Google Maps to ensure it accurately reflects your current on-site position. If the location is not accurate, consider refreshing the app or allowing a few moments for it to update.

3. Ensure On-Site Status: Confirm that Google Maps indicates you are at the designated on-site location. This confirmation ensures alignment between your physical presence and the location registered by the phone.

4. Attempt Access: Once you've confirmed your on-site status on Google Maps, reattempt to tap in again within S4 Connect.