Overview of the Operations (Ops) Dashboard

What Is the Operations (Ops) Dashboard?

The Operations (Ops) Dashboard shows an overview of overall performance for the business, as well as site-by-site performance, how the system is being used, and key alerts.

Key Points

• Shows sales and labour performance for the selected week.

• Uses a blend of actuals and forecast if the week is not complete.

• Provides site-by-site performance, including labour cost and deployment breakdown.

• Includes a system usage health indicator.

• Shows open People requests and links to the requests approval page.

• Allows you to view labour information either by £ cost or by hours.

 

How to Use the Operations (Ops) Dashboard

1. Go to the Operations Dashboard in S4labour.

2. Use the week selector:

   • Select the week you want to analyse.

     

3. Review the overview of sales and labour performance:

   • See the expected sales and labour % for the total week.

   • When you are part way through a week, a blend of actuals for past days and forecast for future days is used.

   • Review the summary of Slack, Stress, and Spot On positions.

   • View budgeted, forecast, and last year’s sales, and see how actuals are performing against these.

   • View budgeted and forecast labour %, and see how actual labour % is performing against these.

4. Choose whether to view labour by £ cost or by hours:

   

   • Use the toggle to show labour information in £ cost or hours.

5. Review the System Usage Health Indicator:

   • See metrics on system usage versus best practice.

   • For more detail, refer to the related usage report article that explains these indicators.

Why Use the Operations (Ops) Dashboard?

• Monitor performance for the whole business and for each site in one place.

• See how sales and labour are performing against budget, forecast, and last year.

• Identify Slack, Stress, and Spot On positions at a glance.

• Understand labour cost and deployment by site.

• Check how each site is using the system compared with best practice.

• Review open People requests and navigate directly to the approval area.

How the Operations (Ops) Dashboard Works

• For weeks that are not complete:

  • Actuals are used for days that have already passed.

  • Forecast is used for days later in the week.

• The overview of sales and labour performance includes:

  • Expected sales and labour % for the full week.

  • Budgeted, forecast, and last year’s sales, with actual performance against these.

  • Budgeted and forecast labour %, with actual labour % performance.

• Site-by-site performance includes:

  • Sales.

  • Labour %.

  • Labour cost.

  • Deployment breakdown.

  • A breakdown view for more detailed site analysis.

• Labour information can be viewed:

  • By £ cost.

  • Or by hours.

• The System Usage Health Indicator:

  • Shows metrics on system usage compared with best practice.

• The People section:

  • Shows open requests.

  • Links to the requests approval page.

Frequently Asked Questions

Q: What time period does the Operations Dashboard show?
A: The dashboard shows data for the week you select using the week selector.

Q: Why do some figures use both actual and forecast data?
A: When the selected week is not complete, the dashboard uses actual data for days that have passed and forecast data for future days, to give a view of the whole week.

Q: Can I view labour information by £ cost or by hours?
A: Yes. You can choose whether labour information is displayed in £ cost or in hours. Use the same view when comparing multiple sites.

Q: How do I see more detail for a specific site?
A: In the site-by-site section, find the site you want to review and select Switch to Breakdown to see more detailed sales and labour information.