Ops Dashboard: Usage Report Indicators Explained

Overview: The usage section of the Ops Dashboard shows information around how sites are using the system vs best practices. 

Clicking into each of the three sections (Planning, Management, Delivery) brings up metrics that highlight performance in these areas.

The red amber green status for each metric can be read: 

• Red indicates it is being done 50% of the time or less 
• Amber indicates 75% or under
• Green indicates it is being done above 75% of the time

Clicking into each of the red amber green indicators shows the breakdown for the past 4 weeks and what the average across those 4 is.

#1 Planning

Indicators of how good sites are at planning based on their system usage vs best practice

Indicators	Explanations
Budget	Is there a budget loaded into the S4labour system for the week?
Forecast	Has a sales forecast been entered for the week?
Deployment	Did the planned rota deliver a spot-on % of 70-75?
Rota (%)	Did the planned rota deliver budget%?
Published	Was the weekly rota published at least 4 days in advance?

#2 Management

Indicators of Management of the sites vs best practices

Indicators	Explanations
Revise Forecast	Was the sales forecast been revised as the week has progressed?
Adjust Labour	Was the future rota adjusted in line with sales as the week progressed?
Daily labour adjustments	Did the team adjust labour in line with sales movement?
Run TAPs	Has the site 'Run TAPs/T&A" within the week
Sign Off Rota	Was the rota signed off before 10am following the weekend?

#3 Delivery

Delivery indicators around performance of sites vs best practices

Indicators	Explanations
Act Sales vs F/C	Were actual sales vs forecast sales within averages achieved by upper quartile S4labour users
Act Labour vs F/C	Was actual labour vs forecast labour within averages achieved by upper quartile S4labour users
Act Labour % vs Budget %	Was actual labour % vs budget labour % within averages achieved by upper quartile S4labour users
Deployment	Were the forecast hours accurate?
Management Login	Has a Level 2 or 3 user logged in daily to S4labour